Product Designer · B2B SaaS · Montenegro

👋 Hey, I'm Jasna Kadija.

I design tools for people who run complex operations, and the rules and data behind them.

I have a thing for edge cases: the situations nobody planned for are where people decide whether to trust a tool. Eight years in restaurant and hospitality SaaS, plus freelance work in logistics.

8.5 years in one SaaS product Support → first dedicated designer Web + 3 companion apps Introduced & led the team's UX research

Selected work

05 case studies

About

I'm a product designer with eight years at a restaurant & hospitality SaaS company. I grew into design from a technical-support role, was the company's first dedicated designer, and set up its first UX research practice.

I've shipped across every module of a large platform and its Manager, Cover and Clocking apps. I've mentored interns, run stakeholder demos, and owned the hardest, highest-leverage parts of the design system. My background is in marketing and economics, which is where the business-minded side of my design comes from.

Marketing also taught me that everything starts with understanding the people on the other side, and that's what pulled me towards research. It became the part of the work I've grown most into. I brought it into our process and owned it end to end: planning studies, recruiting participants, running usability tests and user surveys, and turning what we learned into design decisions. To sharpen it, I completed Uxcel's UX Research certification, covering methods, interviewing, analysis and research deliverables.

Working on something complex? Let's talk.

I'm open to product design roles, and happy to walk through any of these case studies in more detail.